Betterfly is required to collect personal information only by lawful and fair means. Where possible we will collect the personal information we require directly from you.
Personal information we hold may include your name, current and previous addresses, telephone numbers, e-mail addresses, your employer and employment details if provided directly by you and as relevant to our purposes, your preferences and interests as relevant to your association or potential association with Betterfly and information we require to perform our services to you or to allow the organisation you work for to provide Betterfly with services. Further information may be collected with your consent in specific instances as notified to you.
Personal information entered into the Betterfly database will not be used or disclosed by us, except as authorised by you or as is reasonably necessary for the purposes outlined to you.
Should you choose not to provide personal information, we may not be able to provide you with the services, or may not be able to provide you with the services to a sufficient level that we regard as best practice.
Unsolicited personal information is personal information we receive that we have taken no active steps to collect. If the information we receive is not required for Betterfly to perform one or more of our services or activities, Betterfly will destroy or de-identify the information as soon as practicable.
Betterfly takes reasonable steps to make sure that the personal information we collect, use or disclose is accurate, complete and up-to-date. However, the accuracy of that information depends to a large extent on the information you provide.
We recommend that you:
We take reasonable steps to protect the personal information we hold from misuse, loss, unauthorised access, modification or disclosure.
You can also help to protect the privacy of your personal information by keeping passwords secret and by ensuring that you log out of the website when you have completed your transaction. If you become aware of any security breach, please contact Betterfly as soon as possible.
We will take reasonable steps to destroy or permanently de-identify personal information if it is no longer needed for any purpose for which the information may be used or disclosed.
Betterfly is not responsible for the privacy or security of third-party websites that you access via links on the Betterfly website.